people side of change – ORCHANGO

Neuroscience explanations: consume in moderation

Edmond Mellina — Fri, 09 Oct 2015 20:50:44 +0000

A conference got the author to reflect on his ambivalence toward neuroscience… Article first written for the blog of HR People & Strategy (USA) – the executive arm of SHRM, the world’s largest HR membership organization. Also appeared on the blog of the Strategic Capability Network (Canada). —————— I am ambivalent toward neuroscience. On the one hand, I have a general interest in brain…

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Example of emotional case: ESA’s latest safety campaign

Edmond Mellina — Fri, 15 May 2015 20:11:22 +0000

In an earlier post I talked about the importance of building the emotional case for change – and not just the business case. To illustrate, I used a consumer example: Volkswagen’s Eyes on the road campaign (the video is embedded in that post). I encouraged change leaders to study how others have been able to engage at an emotional level the people who had to change; and I shared some of my…

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Emotional case for change: selected stories

Edmond Mellina — Wed, 03 Dec 2014 19:30:24 +0000

The three stories below are among my favorites in the change management literature. They illustrate how to build a strong emotional case for change (see my earlier post on the topic). The first two stories are about corporate change; the last one is about changing consumer behaviour. I’ve highlighted in a different colours the sections that pertain more specifically to building the…

Build the emotional case for change (not just the business case)

Edmond Mellina — Wed, 03 Dec 2014 19:27:09 +0000

Emotions are hugely powerful. But most managers barely tap into that power when driving organizational change. That is the reason we stress to participants in our change leadership learning programs the importance of building the emotional case for change – not just the business case. To help these participants understand why, we refer to the Corporate Leadership Council’s classic research…

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Complex problems require new insights

Edmond Mellina — Fri, 14 Nov 2014 02:29:02 +0000

This week I’ve been attending the annual conference of the Canadian Society for Training & Development (CSTD) – I will be presenting a client case on the last day of the event. Listening to other speakers is a great opportunity to stop and reflect. A comment by a fellow presenter yesterday got me to think about a blog post I recently wrote, which highlighted the power of the sentence “I need your…

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Most powerful words in change management

Edmond Mellina — Fri, 07 Nov 2014 20:23:35 +0000

A little story to illustrate the power of a 4-word sentence that should be in the toolbox of every change leader… _________ I – need – your – help. In the early years of my change leadership career, I had a hard time pronouncing these simple words. My ego was a big part of the problem:…