Hi “confused”,
I could tell you are in IT because you refer to change management as “OCM” 😉
Sorry for the confusion. I should have explained that the audit worksheet is designed solely for the purpose of assessing whether your organization is in Stage 1 | LAG BEHIND; it is not designed to assess your organization’s change management capabilities (for that purpose, we use the CM-Score™ – which we calculate from our CHECK UP™ survey and then map on the Y axis of the model).
In other words: the fact that you got scores of 33-35 from the worksheet doesn’t mean your organization is good with change management; it simply says that your company has moved beyond the initial stage. And as you can see on the model (click on the picture at the top of the article to see a larger version), there is still a long way to go after Stage 1!!
Given your comment, I suspect your company is currently in the first half of Stage 2 | BUILD UP: i.e. moving in the right direction (hence the scores of 33-35 from the audit worksheet); but “OCM not going smoothly” as you are saying (i.e. most likely your company’s CM-Score™ is still hovering around zero).
As discussed when I used the aircraft take-off analogy in the 1st article of this series, this front-end of Stage 2 can be quite frustrating. To avoid a sense of despair, it’s important to look for signs that the organization is moving in the right direction. I will share these signs in an upcoming article. The presence of these signs indicates that you are moving forward “on the run-way”. If you keep working at it, you’ll eventually “take off” i.e. you’ll move up the exponential portion of the S-curve (see model). When you’ll get there, OCM will become way smoother. Guaranteed!
So, hang in there…
Edmond.