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Carlos Ghosn’s change leadership insights

Last week I came across this fascinating video interview of Carlos Ghosn, CEO of Renault-Nissan Alliance. He was speaking at a Stanford Graduate School of Business event. With his usual engaging style, Ghosn talks about his experience turning around Nissan and leading the global automobile alliance. He shares some of his insights about change leadership.

I’ve highlighted below the sections of the video that relate more specifically to change management.

  • 4:10 – 6:00 | No outside consultants: “When you want to turn around a company, you want to make sure the solution is coming from inside”…
  • 11:03 – 13:58 | Dealing with naysayers: “People don’t like change as long as there is no specific results behind the change”…
  • 14:00 – 15:15 | Strategy is 5%, execution is 95%: “There was a tendency to spend too much time on strategy and leave the execution to other people”…
  • 23:23 – 25:38 | Most important leadership attributes – Empathy #1: “Today and for the foreseeable future, the number one attribute is what I call empathy – the capacity to connect with people”…
  • 25:38 – 27:00 | Most important leadership attributes – Decisiveness #2: “Decisiveness is number two but decisiveness doesn’t mean quick decision; decisiveness means adequate decision at the right time and the right time may not be the quick time”…
  • 38:45 – 41:05 | Common sense in the executive suite: “The most frequent thing is people lose common sense after they are in leadership position”…
  • 45:00 – 46:38 | Key personality trait to be a successful CEO: “I don’t think you have a lot of things in common to all the CEOs of the top 1,000 companies in the world”…

P.S. if you are interested in the “autonomous driving” innovation, check the section starting at 31:56.

Copyright © 2014 by ORCHANGO. All rights reserved. | Photo credit: Nissan Motor Co. Ltd

Edmond Mellina

Edmond Mellina is president & co-founder of ORCHANGO. He is internationally respected as an expert in change management when change is fast-pace, constant, overlapping and disruptive. For over 25 years, he has partnered with public and private sector clients in Europe, North America and the Middle East to build their change capabilities while helping them win in an increasingly digital world. Prior to co-founding ORCHANGO, Edmond was a corporate executive: CIO at Delta Hotels when Expedia disrupted the hotel business; VP Corporate Development & GM for the technology business of Envoy Communications Group when marketing agencies started to become digital. Edmond serves on the National Board of Directors of the Strategic Capability Network.

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